July, 2024
Everyone agrees Digital Engineering improves outcomes. But most teams cannot prove it.
We talk about:
Efficiency
Collaboration
Transformation
Yet when asked, “What is the impact?”, the answer is often unclear. In an industry where 70% of projects exceed time or budget (McKinsey, 2023), assumptions are not enough. Digital Engineering needs measurable evidence.
Most metrics come too late.
We measure:
Fewer RFIs
Reduced rework
Smoother handover
These are useful, but they are lagging indicators. By the time they appear, the outcome is already fixed. You cannot steer a project by looking in the rear-view mirror.
Lagging indicators confirm what has already happened. Leading indicators show what is happening and what will happen next.
Lagging = outcomes
Leading = behaviours
High-performing teams use both, but they lead with leading indicators.
Focus on signals that can be acted on early.
BIM Implementation: The percentage of design packages using coordinated models before IFC (leading) can predict a reduction in design conflicts detected during the construction phase (lagging).
Digital Collaboration: The number of virtual design and construction (VDC) sessions per design phase (leading) can lead to a decrease in Requests for Information (RFIs) during construction (lagging).
Digital Skills Development: Hours of digital technology training completed per team (leading) can result in smoother tool adoption (lagging).
Cloud-based Project Management: The percentage of project teams accessing the model via CDE weekly (leading) can predict better version control (lagging).
Mobile Technology on Site: The percentage of issues logged via mobile tools (leading) can decrease the time between issue identification and resolution (lagging).
Digital Quality Control: The frequency of digital quality checks performed during construction (leading) can reduce post-handover defects and warranty claims (lagging).
Tracking leading indicators allows teams to:
Identify issues early
Adjust workflows in real time
Improve coordination before problems escalate
Build a clear link between digital activity and project outcomes
Measuring only at the end
Focusing on outputs instead of behaviours
Tracking data that is not actionable
Overcomplicating dashboards without improving decisions
You do not need a complex system.
Start with:
Pick 2–3 Leading Indicators: Choose ones that relate to a goal your project already cares about—like reducing rework or improving communication.
Set a Simple Baseline: Use last month’s data, or estimate based on past projects. Perfection isn’t the goal—visibility is.
Track Weekly or Fortnightly: Make it visible: a shared dashboard, a site board, or even a whiteboard in the meeting room. The key is frequency and consistency.
Share What You See: Review with your team. Discuss what’s helping—and what’s not. Adjust actions, not just dashboards.
Link to Lagging Outcomes: At project close, compare your leading indicators to actual outcomes. You’ll start spotting patterns—and building a case for smarter digital investment.
The goal is not perfection. It is visibility.
Every project is unique, so the indicators that work best for your project may differ based on specific goals and challenges. Tailoring these metrics to your context ensures they remain relevant and actionable.
Digital Engineering is often treated as a long-term investment. But value is built through short feedback loops.
The teams that succeed:
Measure early
Adjust quickly
Learn continuously
You cannot improve what you do not measure. More importantly, you cannot improve what you measure too late. Start measuring what drives outcomes, not just what confirms them.
Digital Engineering is not just about delivering models. It is about delivering performance.