August, 2024
We plan, align, troubleshoot, and facilitate. We own no drawings—but orchestrate their delivery. We define standards—yet rely on others to apply them. We lead without always being seen as leaders.
That ambiguity led me to look outside AEC for a better frame—and I found one in the tech world: the Product Manager.
At first glance, construction and tech feel miles apart. But the more I studied both roles, the more parallels I saw between Digital Engineering leads and Product Managers.
Process Oversight
Digital Engineering / BIM: Oversees BIM standards, processes, and workflows
Product Management: Oversees product roadmaps, feature priorities, and dev cycles
Stakeholder Coordination
Digital Engineering / BIM: Coordinates across architects, engineers, contractors
Product Management: Coordinates across designers, developers, marketers
Tool and Standard Management
Digital Engineering / BIM: Selects tools and sets modelling/data standards
Product Management: Selects tools and sets dev/process standards
Quality Assurance
Digital Engineering / BIM: Ensures model accuracy, data integrity, and QA
Product Management: Ensures product quality, usability, and testing outcomes
Information Flow
Digital Engineering / BIM: Facilitates information exchange across disciplines and project stages
Product Management: Ensures smooth communication and translates customer needs into product features
Strategic Planning
Digital Engineering / BIM: Aligns execution plans with project strategy and goals
Product Management: Creates product strategies and roadmaps aligned with business objectives
Problem Solving
Digital Engineering / BIM: Troubleshoots coordination and process challenges
Product Management: Navigates product conflicts and cross-team blockers
Not Direct Creators
Digital Engineering / BIM: Doesn’t model directly but enables modellers
Product Management: Doesn’t code directly but enables coders
Both roles act as integrators. We don’t build the asset—we ensure it gets built well. We don’t click the mouse—we set the system in motion.
Many Digital Engineers still operate like tech support—reactive, tool-focused, and measured by compliance. But Product Managers don’t manage tools. They manage value. And that’s exactly where DE needs to go.
When I led DE at Mirvac, WeWork, and now Transport for NSW, I found myself applying product principles:
Building internal tools (like BCapp) based on user pain points, not policy
Treating DE rollouts like product launches, not checklists
Using feedback loops to iterate, not lock-in
Driving strategy from outcomes, not just systems
It worked. Teams engaged faster. Executives understood value sooner. DE became part of delivery, not just documentation.
If we think more like product managers, maybe we’ll finally:
Set clear roadmaps for digital maturity
Apply agile sprints to improve coordination practices
Use user research to understand what modellers, site teams, and project managers actually need
Focus less on “are we using BIM” and more on “is it solving problems?”
In short: we stop managing tools—and start leading outcomes.
Digital Engineers are more than custodians of process.
We’re central nodes in the delivery system—driving clarity, reducing waste, and enabling smarter decisions across the board.
So maybe it’s time we stopped chasing standards and started delivering strategy. Maybe it’s time we thought more like product managers.
Not just..
How do we deliver this model?
But..
How do we deliver value with it?