August, 2024
What exactly is the role of a Digital Engineer?
We:
Define standards
Set up systems
Coordinate teams
Troubleshoot delivery
Yet, despite sitting at the centre of how projects operate, we rarely own measurable outcomes.
We don’t design the asset.
We don’t construct it.
We don’t operate it.
Instead, we operate between all of these functions that are responsible for ensuring everything works, but often without clear accountability for results.
This ambiguity creates a challenge. Digital Engineering is essential to delivery, yet its value is not always clearly understood or measured.
To better understand this role, it helps to look beyond construction. In many ways, the closest parallel to a Digital Engineer is a Product Manager.
At first glance, the two roles appear unrelated. However, in practice, they share a common core.
Both:
Operate across disciplines
Align stakeholders
Define systems and workflows
Drive outcomes without direct control
The difference is not capability, it is mindset.
Digital Engineering: Oversees BIM standards, workflows, and delivery processes
Product Management: Oversees product lifecycle, roadmaps, and feature delivery
Digital Engineering: Aligns architects, engineers, contractors, and clients
Product Management: Aligns designers, developers, and business stakeholders
Digital Engineering: Defines modelling standards, CDE structures, and workflows
Product Management: Defines tools, systems, and development processes
Digital Engineering: Ensures model integrity, coordination, and data quality
Product Management: Ensures product quality, usability, and performance
Digital Engineering: Facilitates data exchange across disciplines and project stages
Product Management: Ensures clear communication between users, teams, and systems
Digital Engineering: Connects delivery workflows to project and business goals
Product Management: Aligns product direction with business strategy
Digital Engineering: Resolves coordination breakdowns and workflow inefficiencies
Product Management: Removes blockers and resolves cross-team conflicts
Digital Engineering: Enables delivery without directly modelling or building
Product Management: Enables delivery without directly designing or coding
Both roles act as integrators of complex systems. They don't build the asset. They ensure it gets built well.
Many Digital Engineers operate like technical support:
Reactive
Tool-focused
Measured by compliance
But Product Managers operate differently:
Outcome-driven
User-focused
Measured by impact
When I started applying product thinking in Digital Engineering, the shift was immediate:
Solutions became simpler and more usable
Teams engaged earlier and more consistently
Executives understood the value faster
Digital Engineering became part of delivery, not documentation
When Digital Engineers think like Product Managers, the approach changes:
Treat digital initiatives like products, not policies
Focus on user needs, not tool capabilities
Iterate based on feedback, not assumptions
Measure success through outcomes, not adoption
Align workflows with real delivery conditions
This moves Digital Engineering from managing systems to driving outcomes.
If Digital Engineering evolves in this direction, we start to see:
Clearer ownership of delivery outcomes
Better alignment between strategy and execution
Faster adoption of digital workflows
More meaningful engagement from project teams
Most importantly, we stop asking, "Are we following the standards?" and start asking, "Is this improving delivery?"
Digital Engineers are not custodians of process. They are:
System designers
Workflow architects
Outcome drivers
We sit at the centre of delivery systems, connecting people, data, and decisions. That position carries responsibility. Not just to define how things work, but to ensure they work better.
The industry does not need more standards. It needs better delivery. That requires Digital Engineers to step beyond coordination and compliance, and start thinking like product leaders. Not just enabling systems, but owning outcomes.